Cellular Network Issues

Question

I recently did a device swap and thought everything was fine; calls/texts are working. I thought the internet was working, but NO! My data isn't working at all; I can only use the internet and apps when I'm connected to WiFi; otherwise, I receive this error message: Could not Activate Cellular Data Network: You are not Subscribed to a Cellular Data Service. I've tried to contact Boost, but with the CoVid19, you can't call in unless you want to wait an eternity. I've tried to go through my Boost account and find a chat or something but have been unsuccessful! Very frustrating!

Christo33 · Answer

Hey maybe you need to try this. ##72786# then press okay or yes. This update your connection to that phone.

Christo33 · Answer

If you need to private message me for more help do so. I will check to see what I can find put. No I dont work with them but I do know a few things that maybe able to help you.

littlegirl3103 · Answer

Thank you for the suggestion; I tried that, but it said that the number or code I had dialed was incorrect.

littlegirl3103 · Answer

I did a factory reset as well. That also didn't work. I think when I did the swap something went wrong. I found some things online and tried them but so far, no luck.

jdizzy2010 · Answer

Everytime I call they say that they are upgrading the network and it should be done in 48 to 72 hours.

Christo33 · Answer

Okay I will see what all I can do I had found a number you could call let me send it to yoy

jdizzy2010 · Answer

I tried using that code and the phone does nothing. I tried data restart and factory restart also.

Christo33 · Answer

Let me see what I can do on line. Bare with me.

Christo33 · Answer

Well if it doesnt work lmk I will do research on anything you guys need. I am stuck on a tent in the woods bored.

Christo33 · Answer

Okay try this turn your phone off. Hold down the home key plus the power button and the volume up. Wait for the android logo to pop up then release you will be in a menu. Highlight everything and delete all user data

jdizzy2010 · Answer

I could not find boost zone

Christo33 · Answer

One more thing before trying what I had said in the last post. Go on to your my boost account and find boost zone. And see what they say

Srwolfalot · Answer

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toothdiseases7 · Answer

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littlegirl3103

Cellular Network Issues

Responses

Christo33

Christo33

littlegirl3103

littlegirl3103

jdizzy2010

Christo33

jdizzy2010

Mskerribby86

EdmundM

Christo33

Christo33

Christo33

jdizzy2010

Christo33

Srwolfalot

Srwolfalot

Kira_M

Srwolfalot

Kira_M

toothdiseases7