Hi there, @Morris2011! We apologize for this experience. Definitely want to look into this for you. Please send us a Private Message with your phone number, PIN and address.
You can send a private message by clicking on my name, then selecting the message option from the profile page.
Poor signal 😩😩😩This is awful service but when you go to purchase a phone and ask about how good is their signal service they say they are as good as Verizon!!!! No it is not !!!! Plans cheaper but poor service connection!!!! Guess you pay less you get less!!!
Our network team has not yet notified us of any network issues in your area. Are you getting any specific error message? Please, follow the next steps:
1. Tap Phone icon. 2. Tap Key Pad if necessary. 3. Enter ##873283# then tap Call icon. 4. Tap OK when prompted.
My signal has been awful fo 2 days, in and out no calls going through and text taking forever. Tried to call customer service and they said there was a 10 minute wait held on for 45 minutes still no one answered. Tried chat service and it says they are unavailable and it shows their hours as closed all week. I need signal in my 46795 zip code.
Responses
Nosh_CxUx
Boost Care
•
2.2K Messages
2 y ago
Hi there, @Morris2011! We apologize for this experience. Definitely want to look into this for you. Please send us a Private Message with your phone number, PIN and address.
You can send a private message by clicking on my name, then selecting the message option from the profile page.
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Boost_MasielQ
Boost Care
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3.6K Messages
2 y ago
Uh oh! That’s not what we like to hear. We’re on it, Dwilliams68! Please send me a private message with your current address location.
To send me a private message, please click on my username and select to send a private message.
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Dwilliams68
11 Messages
2 y ago
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Dwilliams68
11 Messages
2 y ago
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Boost_MasielQ
Boost Care
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3.6K Messages
2 y ago
What is the make and model of your device? Can you please send me a private message with your phone number and PIN?
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Dwilliams68
11 Messages
2 y ago
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Hamilton
Boost Care
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2.2K Messages
2 y ago
Our network team has not yet notified us of any network issues in your area. Are you getting any specific error message? Please, follow the next steps:
1. Tap Phone icon.
2. Tap Key Pad if necessary.
3. Enter ##873283# then tap Call icon.
4. Tap OK when prompted.
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Dwilliams68
11 Messages
2 y ago
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Dwilliams68
11 Messages
2 y ago
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JohnJ7
Boost Care
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2.8K Messages
2 y ago
Let's get this thing resolved. Please send us a private message with your phone number, pin code and address so we can take a closer look.
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Dwilliams68
11 Messages
2 y ago
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ronstill88
2 Messages
1 y ago
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Boost_MasielQ
Boost Care
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3.6K Messages
1 y ago
Don’t you fret, ronstill88! We’ll get you all sorted out. Please send me a private message with your current address, phone number and PIN number.
To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".
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River616
29 Messages
1 y ago
Will this process help others determine what is up with bad/no service as well? (I don't have an iPhone and am in a different zip code.)
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