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Wed, Mar 13, 2019 10:00 AM
1 y ago
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3 y ago
Hi there, @Morris2011! We apologize for this experience. Definitely want to look into this for you. Please send us a Private Message with your phone number, PIN and address.
You can send a private message by clicking on my name, then selecting the message option from the profile page.
2 y ago
Uh oh! That’s not what we like to hear. We’re on it, Dwilliams68! Please send me a private message with your current address location.
To send me a private message, please click on my username and select to send a private message.
What is the make and model of your device? Can you please send me a private message with your phone number and PIN?
Our network team has not yet notified us of any network issues in your area. Are you getting any specific error message? Please, follow the next steps:
1. Tap Phone icon. 2. Tap Key Pad if necessary.3. Enter ##873283# then tap Call icon. 4. Tap OK when prompted.
Let's get this thing resolved. Please send us a private message with your phone number, pin code and address so we can take a closer look.
Don’t you fret, ronstill88! We’ll get you all sorted out. Please send me a private message with your current address, phone number and PIN number.
To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".
Will this process help others determine what is up with bad/no service as well? (I don't have an iPhone and am in a different zip code.)