Mikee's profile

305 Messages

Tue, Sep 3, 2019 8:00 PM

4G = No Service

Hey it's me, that guy that no longer gets replies on his threads.

 

My service is still going out most nights around the same time. It says I have nearly full 4G service but nothing loads, I can't update PRL or Profile and I can't dial ##72786#

 

If I switch to 3G everything works fine.

 

Looks like tons of people on the forums are having this issue and getting no help.

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Responses

305 Messages

2 y ago

Another night of my service going bad. Still no reply.

305 Messages

2 y ago

I have sent a message.

305 Messages

2 y ago

So many people having the same issues on this forum. Can we please get some help?

Changing to 3G is no longer a solution.

951 Messages

2 y ago

So sorry about the trouble! Can you please send us a private message with the details, so we can work through this? 

305 Messages

2 y ago

I was told to put my phone in Airplane mode for 30 seconds than make sure Network mode was set to Automatic and to update PRL.

These steps did not work and was told to hard reset my phone even though everyone on the forums and in my household has these issues.

Boost Mobile is not helping me at all with these types of responses. Someone please help.

2.3K Messages

2 y ago

Hi there, @Mikee! We will escalate this to our network team. Please, allow from 48 to 72 hours for an update.

305 Messages

2 y ago

Once again my service is unusable. I just paid my bill and have yet to be able to use my service reliably. I know I am suppose to wait 48 to 72 hours but where is my compensation and what do I do till than? I am left in the dark here.

305 Messages

2 y ago

Still with very unreliable service. Can someone help me get compensation for this?

305 Messages

2 y ago

Another night with unreliable service. Am I ever going to get an answer or compensation? Most importantly am I ever going to get reliable service back??

305 Messages

2 y ago

Still without reliable service. Changing to 3G no longer works even. I am at a lose on how I am being ignored here. I deserve compensation for this lose of service.

305 Messages

2 y ago

An entire month with no reply. This is unacceptable for a company I give money to every month. I deserve compensation and for my issue to be looked at in good faith.

What is going on?

305 Messages

2 y ago

Hey it's me, that guy that no longer gets replies on his threads.

 

My service is still going out most nights around the same time. It says I have nearly full 4G service but nothing loads, I can't update PRL or Profile and I can't dial ##72786#

 

If I switch to 3G everything works fine SOMETIMES but even that has been iffy lately.

 

Looks like tons of people on the forums are having this issue and getting no help. I have been posting here for months trying to get answers and compensation but now I am being ignored till I go away. I am not going away till I get my money back.

305 Messages

2 y ago

What do you want me to do Boost? I am begging for help here... this isn't funny anymore.

305 Messages

2 y ago

I have been ignored by Boost for 3 months. I cannot use my service reliably for half the year now. I got compensated for 1 month out of the 6. I don't know what to do but Boost mobile continues to take my money and ignore my posts. Any time I call in I get the same responses.

 

3.6K Messages

2 y ago

Hey there @Mikee We sincerely apologize for the difficulties you're experiencing. Would you please send us a private message, so we can assist you with your request?

 

Note: For you to send a me a Private Message only need to click on my username, which will  take to my profile, once you're there on the right side of the screen you will see the  option to send me a Message.

 

~JoyP.