Are you connected to Wi-Fi? Please, follow the next steps:
1- On the device, select Apps > Settings > Applications, Apps, or Application Manager. 2- Select All > Google Play Store 3- Select Clear Data and Clear Cache, if available. 4- Select Uninstall Updates 5- Select back to return to All applications. 6- Select DownloadManager > Clear Data and Clear Cache, if available. 7- Turn the device off and back on. 8- Access the Google Play Store, and try to download any app.
Responses
Hamilton
Boost Care
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2.2K Messages
2 years ago
Did you set up the Google/Gmail account?
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Hamilton
Boost Care
•
2.2K Messages
2 years ago
Are you connected to Wi-Fi? Please, follow the next steps:
1- On the device, select Apps > Settings > Applications, Apps, or Application Manager.
2- Select All > Google Play Store
3- Select Clear Data and Clear Cache, if available.
4- Select Uninstall Updates
5- Select back to return to All applications.
6- Select DownloadManager > Clear Data and Clear Cache, if available.
7- Turn the device off and back on.
8- Access the Google Play Store, and try to download any app.
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0
XK7583
16 Messages
2 years ago
0
0
XK7583
16 Messages
2 years ago
0
0
Hamilton
Boost Care
•
2.2K Messages
2 years ago
Hi there! Are you getting any specific error message when you try to install any app?
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