2 Messages
Motorola G7 Compatibility
Can anybody give a straight answer to these questions?
1. Can I activate my Moto G7 on Boost Mobile right now?
2. If so, how? I have a BYOP sim kit. Which sim card do I use?
3. If not, When? How long is it going to take?
I bought 2 G7's specifically because the Motorola website clearly states:
"Device has been tested and carrier-certified to work on this network."
Notice the words "carrier certified".
Thank you for your help.
Responses
kinster02
5 Messages
2 y ago
Hey, your in luck. I just was going to buy this phone and I had the Boost sim but no phone because they didn't have them where I'm at. I return the card after hearing how difficult was to get the G7 to work on Boost. I continued to read reviews and came across this at Amazon which just got them in. Someone figured it out and I paste info below.
None of the Boost Mobile sim card kits I found had the proper card, not even their own stores So if you don't want to wait for them to send you a card, go to Best Buy and get a Sprint bring your own phone sim card kit with part number SIMOLW516TQ. Once my IMEI was found on the Boost Mobile website, I just popped the card in and swapped phones. The G7 is a nice phone, one of the best in this price range.
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stonyp
2 Messages
2 y ago
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vikinghammer2
35 Messages
2 y ago
Yes please report back. I bought 2 G7's and the Boost Mobile 'swap your device' could not find the IMEI's so I had to return them for a total of $70 restocking fee. Even spent the whole day talking the Motorola support and Boost Mobile support and both were absolutely waste of time:)
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off2geo
29 Messages
2 y ago
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off2geo
29 Messages
2 y ago
I purchased compatible Sprint SIM from BB. Was able to get it activated. Was able to browse, text, call... however, I COULD NOT get Mobile Hotspot to work. The phone just kept displaying ERROR: Can Not Connect To Data... call your service provider.
I was on the phone with them for 2hrs and they could not figure it out either. So I have RMA'd my phone.
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off2geo
29 Messages
2 y ago
I was just asking others on here if their Mobile Hot Spot Works. on their G7. If someone on here can verify it is working, THEN GREAT, then I can stop the RMA and figure out what went wrong with my activation.
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Al3x
Boost Care
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1K Messages
2 y ago
I understand. For me to properly assist you I need to access your account.
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Al3x
Boost Care
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1K Messages
2 y ago
Hello there off2geo. Let us take a look. Please send us a Private Message by clicking on my user name and at the right side of the pane you will see the option to send a private message. Include your phone and pin number.
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off2geo
29 Messages
2 y ago
I already done this for 2 hrs yesterday... nothing worked. The ##72786# does not work on the phone. There is no way to update/transfer your PRL/Profile in System Settings/Update.
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