Device not Eligible for activation

Question

I bought a new Moto G7 as it is compatible for Boost Mobile. Now when i am trying to activate, it is saying 'Device not Eligible for activation'What are the next steps now?

Joy1713 · Answer

Good day, @Fnunez91. Thank you for reaching out to us, and apologize for the inconvenience. Would you please send us a private message, so we can further assist you?

To send a Private Message you can go to your profile and click on the icon with an envelope. Then you enter the username of the person you want to send a message to and the subject. Or you can go to the user profile by clicking on the username and click on "Send this user a Private Message".

~JoyP.

Fnunez91 · Answer

My device is also not eligible for activation. How can I fix this issue?

Hibzra

Device not Eligible for activation

Responses

Joy1713

Fnunez91

AmyM25