Hibzra's profile

Sun, Mar 22, 2020 4:00 PM

Device not Eligible for activation

I bought a new Moto G7 as it is compatible for Boost Mobile. Now when i am trying to activate, it is saying "Device not Eligible for activation"

What are the next steps now?


Boost Care


3.5K Messages

2 m ago

Good day, @Fnunez91. Thank you for reaching out to us, and apologize for the inconvenience. Would you please send us a private message, so we can further assist you?


To send a Private Message you can go to your profile and click on the icon with an envelope. Then you enter the username of the person you want to send a message to and the subject. Or you can go to the user profile by clicking on the username and click on "Send this user a Private Message". 





1 Message

2 m ago

My device is also not eligible for activation. How can I fix this issue?

Boost Care


1.9K Messages

Hi. Thanks for reaching out to us. We are glad to assist you. Is it a Boost Mobile device? Which phone is it? 
- AmyM25