Fri, Jan 14, 2022 10:56 PM

No Voicemail app or notifications

I have a new Boost Moto G Pure and everything is working except I don't get any voicemail notifications. Boost's support website says use the Visual Voicemail app preinstalled on the phone, but there is no such pre-installed app on my phone.  The Google Play Store doesn't list any Boost branded voicemail app either.... I downloaded the Boost One app and that just gives me account and payment info.
I also made sure to setup my voicemail by holding down the 1 in the dialer and followed all the setup prompts (name, greeting, etc).

What is the proper way to fix this and to get notified of new voicemails?
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5 d ago

Having the exact same issues with my note 20 ultra. Used to be able to press and hold one and access voicemail from there, but several people have left messages the last 3 days and I have no notifications about them, and when calling to hear them it says I have no messages. Downloaded and subbed to the visual vm app again, and that isn't working either.