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Tue, Jun 30, 2020 11:00 AM
1 m ago
1 y ago
Hello, Redmnm88. Thanks for contacting us. Let's take a closer look. Please, send us a private message with your phone number, PIN, IMEI of the phone, and the numbers in the SIM card.
We're glad to hear that. Thanks for the feedback. We’ll be sure to pass it on.
9 m ago
Hi, Lrgsosutiger12. Thanks for contacting us. We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private account information. Please send us a private message along with your phone number, the PIN and a brief description of your request. To send a private message, please click on any of the social care agent's user names and select the option, send this user a private message.
Hello, @indigomoonchild. Thanks for contacting us. We'd like to take a look at this. What seems to be the problem with the phone and SIM card? Where did you buy the phone?
Understood, @indigomoonchild! Please access the following link to verify that the device is eligible to activate with us:https://www.boostmobile.com/bring-your-phone.html?intnav=TopNav:Phones:BringYourPhone .
Understood. We remain at your service.
8 m ago
Anybody have information? I'm in the same boat as indigo above, bought unlocked through amazon, of course my ancient virgin card wasn't going to work, but I was not expecting the amount of fiddlyness this phone has taken to activate. I was advised in store of the fabled 416TQ (looking back, I'm sure the employee looked up this thread). I was also told I could NOT use a expanded network card. I have tried tracking down the 416TQ everywhere to no avail, until I took the chance at ebay. I purchased a SIMGLW416TQ, as there was that or SIMOLW416TQ, and the GL was the only one I had seen mentioned anywhere in relation to the g power. Plus the OL looked like it was marketed more for apple devices, so I went for the GL.
It showed up today, tried activating, no luck. I was told the card is not compatible by support chat, and that I need an expanded network card. I tried to get a part number on the sim card, but I was given "a different number the employee can use to look up the card" MO20414BYAB1 - not sure what number that is as my post is about to be the first google result for such a string. So yeah... clear as mud at this point...
So, to anyone lucky enough to have their G power activated already, can you please do me a massive solid and check the credit card sized piece of plastic that your sim card was punched out of, and let me know the whole part number of the sim card?