rgallini's profile

Mon, Jul 22, 2019 1:00 PM

mms: pictures won't download on Moto E4+

I have done a network reset with  ##72786#, still cannot download pictures sent to me via MMS.

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Responses

Accepted Solution

12 Messages

2 y ago

That's ok, the pictures downloaded now. Must have been a lag between the network reset and when MMS started working. We can close this.

12 Messages

2 y ago

"Unable to download MMS

12 Messages

2 y ago

About a week. I don't get a lot of picture texts, last one I received was July 18.

3.5K Messages

2 y ago

Hi, rgallini. Let's do some investigating. For how long have you experienced this issue?

12 Messages

2 y ago

The pictures sent to me this morning just downloaded.

3.5K Messages

2 y ago

Please send us a private message with the address where you are experiencing this issue.

3.5K Messages

2 y ago

Are you getting an error message? How many signal bars does the phone have? Does it show 3G, 4G or LTE?

3.5K Messages

2 y ago

Are you getting an error message?

12 Messages

2 y ago

4 bars, LTE