voicemail notifications not working on LG stylo 4

Hi there! Please, send us a private message with your phone number and PIN code to review your account. 

Hello, @Slindsey2002. Thank you for stopping by. Please send us a private message to better assist you. -Kira_M. 

What do you mean that its timing out? 

What is the solution to this problem? I've reset my phone, updated PRL and still nothing is working.

I did a force close, cleared the data and cache, and a factory reset of my phone. The account verification for my voicemail is still timing out.

Hi there. We would need to verify the status of your acocunt. Please send us a Private message and we will verify. Victor21

I get voicemails and I get no notifications, that keeps timing out, I called 611, nobody was able to help me. Can someone fix my **bleep** voicemail. Please. I'm fed up with this and considering going to another company, since Boost can't even handle voicemail.

Exactly what I said - I open the voicemail, it goes to verify my account and it times out.

Hello ivRomanticide, lets get you sorted out.  What kind of reset did you preform?

OK, I sent you a private message, are you going to answer me, or continue to ignore me?

Hey there, ivRomanticide! Sorry about the delay in answering. We have answered you via private message. Please check your inbox.

Thanks, ivRomanticide! Here is your ticket number as reference 421771-190530. Please let me know if there is anything else I can do for you.

Hey there, Adriana10677! Can you please send me a private message with your phone number and PIN number?

To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".