Lenorebathory's profile

Groupie

 • 

3 Messages

Fri, Jan 15, 2021 12:00 AM

Unable to delete cache

Every time I go and delete cache it immediately returns. Doesn't matter where I delete it from, it always returns instantly. Please help

Responses

Reinhardt_S

Boost Care

 • 

1.3K Messages

 • 

1.9K Points

2 months ago

Hi there! Sorry for the delayed response. Support is available from 6 am - 10 pm CST Monday - Friday, and from 6 am - 9 pm CST on weekends. 

 

Are you trying to delete de cache data of an app? web browser?

Groupie

 • 

3 Messages

2 months ago

It's game apps, Chrome, all Google apps, messenger, messages, Yahoo... It's all apps. I don't really know what happened but it seems like the latest system update added all these new apps that I don't use and take up all my phones memory, which then caused my phone to lag and can't seem to delete any cache reserves. I've tried through system settings, app management, and actual app page. (Chrome, Yahoo, Google, YouTube).. When I delete it, it says deleted. But when exiting my phone still says it's got the same amount of storage left and when going back into apps you can see the cache is still there...
Fonsy82

Boost Care

 • 

3K Messages

 • 

1.1K Points

2 months ago

Understood. Select your phone’s brand here https://www.boostmobile.com/support/phone-help to be directed to that brand’s support site.

Fonsy82

Boost Care

 • 

3K Messages

 • 

1.1K Points

2 months ago

You can contact LG support https://www.lg.com/us/support/telephone for assistance with this device issue.

Groupie

 • 

3 Messages

2 months ago

Um... I looked. My phone states model number to be LM-X220PM. It's a LG Tribute Empire.. But when I put model number in it is nowhere to be found... I give up..