Groupie
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3 Messages
This device is not eligible to swap.
I'm attempting to transfer my sprint LG G6 to boost mobile but whenever I try to device swap i get "This device is not eligible to swap."
Could someone help me?
Groupie
•
3 Messages
I'm attempting to transfer my sprint LG G6 to boost mobile but whenever I try to device swap i get "This device is not eligible to swap."
Could someone help me?
Responses
MarcosG
Boost Care
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1.7K Messages
2 years ago
Hey there, @rqster! Thanks for contacting us. Unfortunately, that phone cannot be activate with our company. Only certain Sprint phones are compatible but the LG G6 is not one of them. We're deeply sorry for any inconvenience this may have caused you.
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rqster
Groupie
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3 Messages
2 years ago
Ok is there a reason? because they sell the same phone on the boost mobile store?
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JamieB
Boost Care
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944 Messages
2 years ago
Hey there, rqster! Even if it is the same model they have different configurations at compatibility level.
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