kayleeorchard's profile
Accomplice

Accomplice

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7 Messages

Tue, Jul 3, 2018 3:00 AM

Swapping boost phones

I swapped devices and it said swap successful but i still dont have service. This was around 12 hours ago. Ice already talked to 3 other people on here and nothing has worked. I've updated the system profile and the PRL. ive tried ##72786#. Ive tried to handsfree activate. Nothing has worked and its making me pretty upset as i need my phone for work. I know the phones have been swapped. Ive done everything i was told. Why hasnt my service switched over yet???

Responses

Accomplice

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7 Messages

3 years ago

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Accomplice

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7 Messages

3 years ago

I private messaged you
JohnJ7

Boost Care

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2.4K Messages

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1.7K Points

3 years ago

Hey there, kayleeorchard! Thanks for being in our Community. We're sorry to know that you're experiencing this issue. We'll be happy to assist you. Please send us a private message with the phone number, pin code, MEID of the phone, and ICCID of the SIM card.

JohnJ7

Boost Care

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2.4K Messages

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1.7K Points

3 years ago

Thanks! We have received your private message. We'll be happy to assist you and will take care of this for you today!

Nosh_CxUx

Boost Care

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2K Messages

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160 Points

3 years ago

Do you have signal? Did you test the phone? 

Nosh_CxUx

Boost Care

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2K Messages

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160 Points

3 years ago

Sorry to hear that. Can you please let us know your address?

Accomplice

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7 Messages

3 years ago

No i dont have signal