Accomplice
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7 Messages
Swapping boost phones
I swapped devices and it said swap successful but i still dont have service. This was around 12 hours ago. Ice already talked to 3 other people on here and nothing has worked. I've updated the system profile and the PRL. ive tried ##72786#. Ive tried to handsfree activate. Nothing has worked and its making me pretty upset as i need my phone for work. I know the phones have been swapped. Ive done everything i was told. Why hasnt my service switched over yet???
Responses
kayleeorchard
Accomplice
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7 Messages
3 years ago
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kayleeorchard
Accomplice
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7 Messages
3 years ago
0
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JohnJ7
Boost Care
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2.4K Messages
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1.7K Points
3 years ago
Hey there, kayleeorchard! Thanks for being in our Community. We're sorry to know that you're experiencing this issue. We'll be happy to assist you. Please send us a private message with the phone number, pin code, MEID of the phone, and ICCID of the SIM card.
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JohnJ7
Boost Care
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2.4K Messages
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1.7K Points
3 years ago
Thanks! We have received your private message. We'll be happy to assist you and will take care of this for you today!
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Nosh_CxUx
Boost Care
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2K Messages
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160 Points
3 years ago
Do you have signal? Did you test the phone?
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Nosh_CxUx
Boost Care
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2K Messages
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160 Points
3 years ago
Sorry to hear that. Can you please let us know your address?
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kayleeorchard
Accomplice
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7 Messages
3 years ago
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