mellymel212's profile

Mon, Dec 25, 2017 3:00 PM

Not receiving text messages

Im not receiving text messages

Responses

Boost Care

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3.5K Messages

3 y ago

Thanks for the information @mIrydings. Would you please send us a private message with your phone number and PIN?

 

Note: For you to send a me a Private Message only need to click on my username, which will take to my profile, once you're there on the right side of the screen you will see the option to send me a Message.

 

~JoyP.

 

 

9 Messages

3 y ago

I received a reply with s possible solution from MarcosG but his post has disappeared. When I click on the email link I get an Access Denied message. Please repost.

1 Message

3 y ago

Hi i ordered an iPhone 7 yesterday and i chose expedited shipping and i was wondering when my order will be here, because my order still says processing this morning.

Boost Care

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904 Messages

3 y ago

Hi AngelFace210!

 

Please send us a private message with your phone number and security pin. We'd like to do some investigating here.

 

EdwinRG.

5 Messages

3 y ago

Someobe help me!!! 😞😞😞

Boost Care

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1.2K Messages

3 y ago

Hello, Angel! We want to help! Please send us a DM so we can chat further.

 

To send a private message just click on the picture of any user and, in the next screen, click "send this user a private message". 

Boost Care

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3K Messages

3 y ago

Really sorry to hear that, @Jimkays! Let’s do some investigating. To research further, can you send us the cross streets and ZIP codes where this occurs? Can you please let us know the model of your ZTE phone? Are you unable to receive text messages from a specific phone number or multiple ones?

3 Messages

3 y ago

I have a ZTE and I can make calls receive calls and make texts but I don't receive messages back I've tried shutting off phone and my software is up to date please help me

Boost Care

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3K Messages

3 y ago

@Jimkays. We understand. However, we'd like to check the network performance and search for outages that may be affecting your service. To do so, please send us the nearest cross streets and ZIP codes.

 

In case you don't feel like sending the information publicly, please send us a private message with your phone number, PIN, and address so we can take a closer look. To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message". 

3 Messages

3 y ago

All different phones and I'm dont know the model just it's a ZTE

3 Messages

3 y ago

Also this happens at my phone and while I'm out driving so it happens everywhere

1 Message

3 y ago

Hello Im having almost the same issue I can send text messages but cant received none, it started last night at 9pm calls and everything is ok is just the incoming text messages I live by inglewood and 118th city of hawthorne 

10 Messages

2 y ago

Still can't recieve text

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3.3K Messages

2 y ago

Hi there allisondurrant. To research further, can you send us the cross streets and ZIP code where this occurs? Victor21 

10 Messages

2 y ago

How do I send that info in a private message