urkelveli's profile

Newbie

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2 Messages

Fri, Aug 16, 2019 12:00 PM

my LG X Power does not pick up any WiFi signal...

it just randomly stopped the other day. when i enable the wifi it does nothing, it don't even display (nor connect to) the ones i have saved. my home wifi works fine. my other devices wifi works... only my X Power doesn't pick it up.

 

what should i do here? thanks in advanced.

Responses

melissac

Boost Care

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2.2K Messages

2 years ago

Sorry to hear about this, urkelveli. Have you clicked on forget this network and tried to add it again?

Newbie

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2 Messages

2 years ago

What I'm trying to say is that it doesn't pick up any wifi network. I can't follow your advice because i don't pick any wifi signal: https://i.imgur.com/2xH5MCbl.png

What to do from here?
Al3x

Boost Care

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1K Messages

2 years ago

Hi there urkelveli. If you have try to toggle off and on your Wifi radial and still it does not search for any WiFi network nor does it gives you any indication that is searching at all, I can only recommend to factory reset your device as it may be just a glitch. If the issue persist and your device is under warranty, then you may need to contact LG for assistance.