Lg v20 device not eligible to swap
I've been a Boost cust for at least 10 yrs and never had a problem before until now. I recently purchased a lg v20 that is on the Sprint network. When i tried to activate the the "device not eligible" was shown. Can someone help me? I'm still paying monthly for a lg g6 that broke within 2 mnths if purchase then this happens. If I take it to a Boost store will they exchange it for a phone that IS Boost eligible?