AmberSimpkins01's profile
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27 Messages

Wed, Jul 4, 2018 4:00 PM

LG tribute

Hi! My phone is not displaying anything but the date, time, and battery life. The remainder of the screen is black. I’ve powered it down twice and the second time removed the battery and it’s still all that is coming up.


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1.7K Messages

3 years ago

Hey there, @AmberSimpkins01!  This seems to be a device issue. Just to confirm, do you have the$7/month phone insurance? If yes, you will need to make a claim through brightstar at: If you don't have the insurance, then you will need to contact the manufacturer (LG) as each brand new phone has a 1-year warranty with the manufacturer.