J

Mon, Mar 1, 2021 2:43 AM

LG K51 "Device not compatible with your current plan"

I need help with this please, it won't let me swap my device.

Responses

Boost Care

 • 

1.7K Messages

1 m ago

Hi Jevon! We are here to help! We'll need to access your account to verify and assist you. We moved this conversation to the private channel. Please provide us with your phone number, PIN code, the IMEI number of the new device and the SIM card number.
- Reinhardt_S