Celsiusrising's profile

Tue, Mar 26, 2019 9:00 AM

data connectivity

I'm getting  this error code, MIP:67, and no data

Responses

Boost Care

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1.7K Messages

2 y ago

Thanks, @antfire05! We're checking your area now. However, could you please be more specific when it comes to your situation? We need as much detail as you can provide in order to find a solution that suit your needs. 

13 Messages

2 y ago

Richfield ave/el cajon blvd

13 Messages

2 y ago

92020 ; Richfield ave/el cajon blvd

13 Messages

2 y ago

92020

 

13 Messages

2 y ago

I have a Samsung galaxy prevail lte…(1).tried boost zone: remain in th "just a min"; (2)tried reset-same: no bars; (3)tried on/off airplane mode- same- no bars; (4)you tube app-plays but no bars (5) up dated software-same: no bars. (6) able to place a call. (7) yes able to send/receive text messages (8) I wish to download the lyft app-I can not.

 

13 Messages

2 y ago

I did change it to 3g connectivity;;;;it says to get the lyft app -I have to go thru google play;;;; internet>>go to google play;;;google>>go to google play;;;I even got another google acct...…...still unable to get a lyft app.---should I leave it on 3G or just change it back to 4g and leave it on 4G??

Boost Care

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1.7K Messages

2 y ago

We understand, @antfire05 thanks for the clarification. We found an outage affecting your 4G/LTE services in that area. However, we'd like to switch your network to CDMA (3G) and see if there's any improvement. Currently, our technicians are working to fix your 4G/LTE issue and this could serve as a workaround while they work on a solution. If you agree, here are the steps:

 

1. From the home screen, tap Apps.
2. Scroll to and tap Settings.
3. Scroll to the Network Connections section and tap More networks.
Note: The Settings menu has three possible arrangements, Grid view (default), List view and Tab view. To change the Settings view, tap the Menu icon and tap the preferred view.
4. Tap Mobile networks.
5. Tap Network mode.
6. Tap CDMA for 3G access only. 
7. Tap OK to apply the new setting. The device will restart and you will need to check if there's any improvement. 

 

Please let us know the outcome! 🙂 

Boost Care

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1.7K Messages

2 y ago

Boost Care

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1.7K Messages

2 y ago

Oh, I see, @antfire05! If this issue is only happening with Lyft, then you will need to contact their support team. Now, if the phone works better on 3G, you can keep it that way, that way you can have access to your data. However, you can feel free to switch back to 4G/LTe whenever you want. 

13 Messages

2 y ago

no not really---I tried newsweek instead of lyft/uber and I sent newsweek link by text message but not in email//then the connection shut off where I couldn't send a diff article..... I use lyft for work- I get off 12 mid---there is no bus--I hav to hav lyft…….I prob need another service besides boost....can metro pcs use my same phone; will boost give me any credit??

 

13 Messages

2 y ago

I did get bars on 3G...………………...but I need a ride!!! I just want to get th lyft app

13 Messages

2 y ago

when it cut off from sending a newsweek article...saying there was not connectivity.....I still had bars....fyi

 

13 Messages

2 y ago

i'll try first a boost store and see if they can fix it.....closest one to me that can look at it??; Walmart sell phone and boost service but won't fix or look at it....

13 Messages

2 y ago

thank u for all ur time here....I appreciate it...I will look on that link; im on my home pc....I am to maneuver thru th boost zone----stops at my device----thanks again very much.

Boost Care

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1.7K Messages

2 y ago

Understood. We remain at your service. Please feel free to contact us if you have any question/concern or if there's anything else we can assist you with. We'll be more than happy to help!