Christina1's profile

Tue, Oct 16, 2018 3:00 PM

Bad Data Service on Lg Stylo 4

LTE: ESM 65535 APN-x.boost.ispsn Error message keeps popping up on my phone. And it my data keeps turning off and on. Can someone please help me? Its fustrating. Im gettin ready to find a different provider. I already factory reset my ohone 5 times. I called customer service plenty of times. And they keep telling me the same thing over and over. Just to troubleshoot. Soneone please help me. I really would appreciate it.

Responses

Boost Care

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1K Messages

2 y ago

Hi there Mcapri77. Please send us a Private Message by clicking on my user name and at the right side of the pane you will see the option to send a private message. Include your phone and pin number. Let us figure this out. 

4 Messages

2 y ago

I'm having this problem too with the lg stylo 4+.

Boost Care

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1.6K Messages

2 y ago

Good morning, palians! Our work schedule is: Mondays thru Fridays from 6:00 AM to 10:00 PM CST. Weekends from 6:00 AM to 9:00 PM CST. We truly apologize for the difficulties you've had with your Stylo 4!

 

To help you with resolving that matter, please send me a private message including your phone number, PIN, and your home address. We'll be happy to assist you!

 

Hozuki_Robert

Boost Care

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3.5K Messages

2 y ago

Uh oh! That’s not what we like to hear. We’re on it, Saquon! Can you please send me a private message with your current address location, phone number and PIN number? 

 

To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message". 

1 Message

2 y ago

having The same Problem as everyone else here as well as it seeming like wifi is having the same issues as the data connection. Just got this phone, the phone i Had before was suppose to be worst then this. Seriously i cant tell. Worst phone experience i've ever had. Please help 


Boost Care

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2.2K Messages

2 y ago

Hello, Jhicks420. We replied to your private message. 

2 Messages

2 y ago

Uhggg what a POS phone, had no issues with my stylo3. Did all the updates and what was stated on here and all i still get is a x on my bars almost 24/7

9 Messages

2 y ago

Bought mine inarch and i agree. I get no service or my text message .

Boost Care

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2.2K Messages

2 y ago

Really sorry to hear about this, Mcapri77. Can you please send us a private message? 

Boost Care

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2.6K Messages

2 y ago

We're sorry to hear that.  To better assist you, please send us a private message with your phone number and PIN.  

9 Messages

2 y ago

I have many times all i get is we are working with issue..phone is worse phone boost has. Wish being a customer for so long u guys would replace. Im looking into other companies

Boost Care

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1.7K Messages

2 y ago

Hi there! Sorry for the delayed response. Support is available from 6:00 a.m. to 10:00 p.m. CST. Thank you for the information. We just updated your account network settings. Please dial ##72786# and wait 3 minutes while your device turns off and on and completes the network update. Please check the service after this and keep us updated with the results.

2 Messages

2 y ago

Done, and still the same small x and zero bars.

Boost Care

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1K Messages

2 y ago

Hi there Sharonda84. Let us look into this for you. Please send us a Private Message by clicking on my user name and at the right side of the pane you will see the option to send a private message. Include your phone and pin number.

8 Messages

2 y ago

Im supposed to have data but its like when i have data on my phone it's still saying either not connected or dont recognize the server