Christina1's profile

Tue, Oct 16, 2018 3:00 PM

Bad Data Service on Lg Stylo 4

LTE: ESM 65535 APN-x.boost.ispsn Error message keeps popping up on my phone. And it my data keeps turning off and on. Can someone please help me? Its fustrating. Im gettin ready to find a different provider. I already factory reset my ohone 5 times. I called customer service plenty of times. And they keep telling me the same thing over and over. Just to troubleshoot. Soneone please help me. I really would appreciate it.

Responses

Boost Care

 • 

2.2K Messages

2 y ago

Thank you for bringing this to our attention, @Christina1. Please, send us a private message with your full address, phone number, PIN code, MEID/IMEI number of the phone and the ICCID/SIM card number to further investigate. 

Boost Care

 • 

2.2K Messages

2 y ago

Hi there, @Babysnowbunny93! Are you getting any specific error message? Where did you purchase that phone? To research further, can you send us the cross streets and ZIP code where this occurs?

2 Messages

2 y ago

I've also had this issue. I've also done everything they've asked me to do. I've never had such horrible service in my life. I'm really considering changing companies. I literrally just paid my bill and its still slow or never any data or service at all when i never used to have an issue.

2 Messages

2 y ago

I'm having the same problem with my lg stylo 4. I've also reset it and nothing has helped. I really hate the fact i used to have excellent service and data and now i have nothing or it'll say i do but it'll be really slow and i just paid my phone bill the other day.

23 Messages

2 y ago

I also did everything. Everytime i call customer service. I heard same the thing everytime. Same steps everytime. I never had this problem with the Zte Max Xl. It started with the Lg Stylo 4. I paid $80.00 this month. For what just to have horrible service. Im looking for another provider. I cant do this with Boost Mobile.

7 Messages

2 y ago

What do uou mean by cross streets? I have sedvice issues everuwhere. Everyone says I sound like I'm cutting out

Boost Care

 • 

3.3K Messages

2 y ago

Hi there Afish7114. We definitely would like to look into his for you. To research further, can you send us the cross streets and ZIP code where this occurs? Victor21

7 Messages

2 y ago

Im also having same issue. I've always had boost and multiple different phones and never had any issues with service or data. Someone please help

7 Messages

2 y ago

W summer st Monroe City mo

7 Messages

2 y ago

63456

Boost Care

 • 

3.3K Messages

2 y ago

Understood. Please send us a private message with your phone number and pin code and we will look further into this. Victor21

7 Messages

2 y ago

No

Boost Care

 • 

3.3K Messages

2 y ago

Thank you. The coverage is good and there are no outages in the area. Have you changed or removed the sim card? Victor21

7 Messages

2 y ago

I just got this phone and started service last Monday and have been having this issue since

12 Messages

2 y ago

Hilliard Rome Rd. and Nike Dr. 43026