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Tue, Oct 20, 2020 9:00 AM
2 m ago
7 m ago
Please send us a private message with your address so we can look into that.
Hello, BDDB8212. Thank you for reaching out to us. So sorry about the trouble. We'd love to help. When did this first start? Are you getting a specific error message when the issue occurs?
It started yesterday and the way I found out was from friends that tried to reach me and couldnt. The whole time, and even now it shows that im connected to 4g LTE but if I check the network status in settings I will say that im in roaming mode. Which make zero sense being that im in the greater houston area
Hi there! Sorry to hear about that. Let's get this fixed for you right away! Please send us a private message for assistance.
You can send a private message by clicking on an agent's name, then selecting the message option from the profile page.
Hello Akhmim. We are sorry to hear that you are experiencing inconveniences with the signal at home. Please send us a private message to verify the coverage on your area. To send a Private Message, click my username or picture, then click "send this user a private message".
Did it get fix.
5 m ago
Sorry to hear that you’ve been experiencing this issue, @Jessjarvis1979. We definitely want to take a look at this. Please, send us a private message with your phone number and PIN to further assist you. To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".
Hi! Thanks for reaching out to us. We're sorry to hear that! We'll do our best to help. Your message has been marked as private. Please let us have your number and PIN, so we can assist you further. Thanks.