ntoddmiller's profile

Sat, Nov 9, 2019 9:00 AM

PIN won't work

HI.  When I enter my PIN my screen goes black, and after a few seconds, the 'swipe to unlock' screen comes back on.  I have an LG Stylo 5.

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Responses

Boost Care

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1.8K Messages

2 y ago

Hi there! When did started to notice this on your phone? Did you install any now phone software updates recently?

Boost Care

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1.8K Messages

2 y ago

It's great to hear that! We remain at your service. If you have any other question, just let us know.

2 Messages

2 y ago

I did not install any updates intentionally, but I think updates are installed automatically.  I finally figured out to power down the phone and restart and that worked.  Thanks.