Ask a Question
Find a Store
Mon, Dec 25, 2017 3:00 PM
1 y ago
This conversation is no longer open for comments or replies and is no longer visible to community members.
3 y ago
Hey there, allisondurrant! You can send a private message by clicking on my name, then selecting the message option from the profile page.
Thanks. Are you unable to receive regular SMS or MMS messages? allisondurrant
Can you please ask someone to send you a text message? Let us know if you did not receive it. @allisondurrant
Hey there, Gblack! Definitely want to look into this for you. Please send us a private message so we may work directly with you.
You can send a private message by clicking on my name, then selecting the message option from the profile page.
Hello Squidextreme. Thanks for bringing this to our attention. We're happy to assist you. What have you tried? Do you get any error message? Did you try deleting the old text messages on your phone? It could be a memory issue. ~AmyM25
I guess it fixed itself this afternoon .But I tried everything in forums and here on message board I was about to go back to Cricket! uggggg . but I waited I did download a message app it might have fixed the problem.
Thank you for letting us know. We remain at your service if you need further help.
and i have restarted my phony to store factory mode