mellymel212's profile

Mon, Dec 25, 2017 3:00 PM

Not receiving text messages

Im not receiving text messages

Responses

5 Messages

2 y ago

MLK BLVD Trenton NJ 08638

Boost Care

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2.7K Messages

2 y ago

Hi there, LaRonda57. Thanks for contacting us. We're sorry for the inconvenience with the messages.

 

We'd like to have a look at the account. Please, send us a private message with your phone number and PIN. 

5 Messages

2 y ago

08638

Boost Care

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2.2K Messages

2 y ago

That’s no good at all. Sorry you’ve been experiencing this, Sophb421. Can you please provide us with the closest cross streets and zip code to your current location?

11 Messages

2 y ago

I have been been having issues with this phone not receiving messages since I bought it. It'll work for a few days then I won't receiving any messages for several days until all of a sudden, a bunch come through. Ìve updated the profile and prl settings several times.. So frustrating and very inconvenient. What gives?

11 Messages

2 y ago

85006

3rd ave and Fillmore

I've been with boost several yeaRs...this issue is beyond aggravating n it only started after purchasing this LG x charge.

Had an LG x power and the first volt b4 this phone and never had an issue... And I've been at this particular residence since last June..all of a sudden I get a new phone n it just goes downhill from there. 😞

Boost Care

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2.2K Messages

2 y ago

We’re aware of an outage impacting our customers. Please know that our team is investigating this issue and we hope to have it resolved soon. Your patience in the meantime is definitely appreciated.

11 Messages

2 y ago

Sorry..I meant 85003

Boost Care

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1.7K Messages

2 y ago

Hey there, @Sophb421! We're deeply sorry for any inconvenience this may have caused you. Please send us a private message and we'll do our very best to help! 

11 Messages

2 y ago

I purchased this phone on Halloween of last year.. I have been having this issue since a week after I got the phone. This has been going on for MONTHS! I STILL am not receiving messages..its been days.....I need a resolution now..not later! This is an absolute inconvenience and I'm ready to drop Boost since nobody is offering any solution to this now 3 month problem. This is a with phone as well.

1 Message

2 y ago

How do I private message you or any agent

Boost Care

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1.8K Messages

2 y ago

Hi there, @Renee80. To send a private message click on my username Annie1424 and choose the option "Send this user a private message".

11 Messages

2 y ago

I've done this so many times and have been told is my area..but I'm not buying it anymore. Like I didn't have any trouble receiving Msgs until this phone..and it keeps happening over and OVER. ILL GET FLOODED with all the msgs days later.. Will work fine for literally a couple days then in screwed for over another week or so until they all come flooding in.

SINCE November... U guys keep telling be patient but enough is enough.

Boost Care

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1.8K Messages

2 y ago

We understand your frustration and apologize for the inconvenience. If you'd like us to continue assisting you, please send us the required information in a private message. @Sophb421

3 Messages

2 y ago

Greetings!
This thread has much descriptive detail that's relevant to my own "not receiving texts" issue so I decided to piggyback here rather than start anew.

Xcharge on Boost. Incoming texts seem to be held in queue (for days even) and then suddenly are "dumped" to be received in a huge batch. Per other posters I have tried all of the recommended cures with no results.
FWIW, an incoming text containing an image is delivered promptly. Incoming messages containing only text are delayed.
All of the usual suggestions given above and by Boost have been tried.
Extremely frustrated.

Thanks in advance for any help.