Murdaman222's profile

Thu, Sep 17, 2020 12:00 PM

Network locked/ sim locked lg stylo 5

I have a lg stylo I bought online from an individual and I tried to have my service put on it through straight talk. The phone previously had boost mobile as service. Can you help?

Responses

Boost Care

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2.1K Messages

8 m ago

Hello. Thank you for stopping by. The phone must meet the requirements of our unlock policy in order for us to be able to unlock it. One of the requirements is that the phone must have been active on a Boost Mobile account for at least 12 months. 

2 Messages

8 m ago

It was a prepaid phone from my understanding. Not sure how long. Anyway to get it checked using the imei?

Boost Care

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2.1K Messages

8 m ago

Hi! Thanks for reaching out to us. We're glad to help. Boost Mobile will assist with unlocking a device under the following conditions:


1. The device has not been reported as lost or stolen or otherwise flagged as ineligible to be unlocked
2. The device has been active on an account for at least 12 months.
3. Also, you must know the phone number and PIN of the associated account
4. A payment was made in the last 90 days.
5. The device must be inside the Boost Mobile coverage (United States), and it should be on.

 

To get more details about our unlock policy, please click here. ~AmyM25

1 Message

Thank you AmyM25 for that extremely helpful info. ( I'll be it a little ridiculous in spots for the consumer especially with some of these 2-3 + yr phones but that is not your fault.) Has there been any update to the policy , on device unlock,  since DISH has acquired BoostMobile?

Boost Care

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3.6K Messages

We don’t have any news to share about that just yet. Please stay in touch with us here! - Boost_MasielQ

1 Message

1 m ago

I just got a stylo 5 from a friend and need to unlock it can you help me

Boost Care

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1.4K Messages

Hello, @! These are the requirements to unlock the device: -The device has not been reported lost or stolen. -The device has been activated at least 12 months before and a payment has been made in the last 90 days of that 12-month activation anniversary. -The device must be within reach of our network in the United States with the Boost Mobile SIM card. You must have the account information where the phone was or is active so we can verify that it meets the requirements.
- Francisco T.