LG Stylo 4 HOT fingerprint sensor
I have an LG Stylo 4 cell phone. Yesterday I realized that my fingerprint sensor was extremely HOT. It burned me, and my daughter when she brought me my phone. I tried going into settings under biometrics and turning it off, but it gives me a message that I cannot use fingerprint sensor, and to contact support. I tried to see if my phone had any updates, but it was fully up-to-date. I then decided to try a hard reset on the phone. It did not work to fix the issue either. My fingerprint sensor has since burned me numerous times, I do my best to simply avoid it. I am wondering if there is a way to have it disabled remotely, or if it is time to begin thinking about getting a new phone? I noticed that a lot of other people with this same phone have had the same issue. Thanks for any help or suggestions.