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Wed, Aug 22, 2018 5:00 PM
Since updating my phone my fingerprint scanner is not working. Even in the settings it inst there to reset the fingerprint, anyone else having this problem?
3 y ago
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Hey there @BringtheHail We apologize for the delay in answering! Which update did you perform on the device?
Mine also stopped working and nobody knows why. I took it to Boost store and a factory
reset was done. Still no fingerprint option. I can't send it for repair and be without for
My LG Stylo 3 also lost fingerprint option this weekend. I went to Boost store and
had factory reset. Still missing and nobody has an answer. I reached out to LG and
all they offered was for me to mail it for repair. I can't be without a phone for several
weeks. I would like to know what caused this and how to remedy it without mailing it to them.