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Tue, Mar 9, 2021 7:10 PM
locating my stolen phone
2 m ago
Hi maria1981. We are really sorry to hear that your phone got stolen. We are not able to locate customer's phones, but maybe the software inside your device will let you do that. What is your device model and manufacturer?
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Please, send us the tracking number.
The tracking number is 784645160517
I checked again and says it shipped on the 11th
It also says pending now for some reason but it does show at 11:37am on March 16th it was delivered.
The tracking number you sent shows that the delivery is still pending.
I don't know why it is saying that now when it showed on the travel history section that it was delivered for several days. Do I need to wait longer to see what happens to the package? According to FedEx it somehow came back to my City in less than 2 days when it took 7 days to get to you guys so something is wrong, I may have to contact them.
We understand. Please contact FedEx to verify. - EdmundM
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