hlpjep79's profile

Sat, Jun 29, 2019 7:00 PM

Boost says used boost mobile phone is not supported/ can't be activated.

 Could anyone offer any advice? I purchased an LG Stylo 3 from a liquidator it is a Boost Mobile phone. When you turn it on it shows the Boost 4G LTE logo, and under Settings - About Phone - Status - Brand, it says Boost Mobile. But when I try to activate online, in store or over the phone it says the phone is not compatible. Can anyone tell me why? Thanks in advance.

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Responses

Boost Care

 • 

3.7K Messages

2 y ago

Don’t you worry, hlpjep79! We’ve got you. Do you already have an account available with this device active? 

8 Messages

2 y ago

I have a Boost Mobile account with a different phone activated and I wanted to switch to this phone.

Boost Care

 • 

3.7K Messages

2 y ago

Can you please send me a private message with your phone number, PIN number, IMEI/DEC of the device you wish active on the account and the SIM card number?

 

To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".