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Thu, Dec 5, 2019 11:00 AM
1 y ago
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2 y ago
Hi there @Adaeze. The phone should be shipped tomorrow, but it could be delivered tomorrow, or Monday.
Hi there, Amirah01! Thanks for reaching out. Please send us a PM with your order number so we can take a look.
@Amirah01: You can send a private message by clicking on my name, then selecting the message option from the profile page.
Hello, @unhappyp_buyer. Thank you for stopping by. We're sorry for the inconvenience. Unfortunately, there's no way for us to send the phone again. In this situation, we'll provide you with a refund and you can order the phone again. We're truly sorry for any inconvenience this may cause you. If you have any other questions or concerns, please let us know. We're here to help. -Kira_M.
Hello, @unhappyp_buyer. All returns under approved reasons are refunded. Therefore, in order to get the device you initially purchased, you'll need to purchase it again.