ashaw731's profile

Sat, Dec 23, 2017 12:00 PM

Virgin Mobile iPhone w/Sprint SIM

Hi, I recently bought a Virgin Mobile iPhone. However, it has a Sprint SIM card. 1. Is this normal and will my phone still work with VM if I activate it now? I contacted Sprint and they confirmed that the device is with a prepaid Sprint service but I don’t understand why it has a Sprint SIM instead of a VM SIM. 2. Do I have to purchase a VM SIM card first before I activate my phone? (If I even can).

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Responses

3 Messages

3 y ago

I got a new phone from the phone insurance group and it is telling me I have service through sprint but I am unable to call anyone. Can you please help me? I've been trying to figure this out for days.

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3.5K Messages

3 y ago

Hey, carolinegonz95! Let’s do some investigating here. Can you send us a private message with your phone number and pin to verify your account? Thanks!