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Br4nd0n1234's profile
Br4nd0n1234

6 Messages

Fri, Apr 26, 2019 4:00 PM

Unlocked att iphone 6

I unlocked my att iphone through the unlock feature on their site using imme. Then I activated on boost site. When I insert boost sim it shows full bars LTE. Then it proceeds to say activation required, so I follow the on screen prompts. This is immediately followed by the device saying invalid sim. If the sim is invalid, then how come it shows it's receiving cell service? I bought the bring your own phone sim kit. This is really frustrating and I have scoured the internet looking for a solution... But it seems there isn't one. It shows my byop iPhone on my boost account page. However, I can't use my cell phone and this is super frustrating. Any help would be appreciated. My device id is listed as a compatible device. Help please!

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Updated 

2 y ago

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Responses

Br4nd0n1234

6 Messages

2 y ago

The problem I seem to be running into is that once sim card is inserted I can no longer get to the phone feature, this is due to it requiring activation. This as previously stated fails with the error invalid sim. I tried removing sim so that I may get to the phone feature, but the call fails when I type in your code. I believe this is due to the sim being removed which causes no mobile data. If I reinsert the sim... I see the full LTE bars on the top until I enter password and I'm forced to try and activate which fails. This replaces the LTE bars with a no service message. Could I possibly be doing something wrong? Why would it show the sim picking up the cell towers, but won't activate? I appreciate your expedited responses and patience.

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Fonsy82

Boost Care

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3.3K Messages

2 y ago

Hi, Br4nd0n1234. Did you purchase the SIM card kit?

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Fonsy82

Boost Care

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3.3K Messages

2 y ago

The SIM card gives you the LTE access. Please send us a private message with the account phone number, pin code, the IMEI, and the SIM card number. 

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Br4nd0n1234

6 Messages

2 y ago

I was looking for the private message button... However, I only saw reply and comment when trying to send you the info. I noticed you told another user not to post information publicly and I just wanted to clarify how to send it directly to you first. Sorry again about the multitude of questions.

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Fonsy82

Boost Care

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3.3K Messages

2 y ago

Please perform the following steps, with Wi-Fi and mobile data on: Tap Phone.>Tap Key Pad if necessary.>Enter ##873283# then tap Call.>When Starting Service Update screen appears, tap OK.>When Service Update Complete appears, tap OK.>The Radio will reset. 

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Br4nd0n1234

6 Messages

2 y ago

Yes, I did. I identified the aim out of the three that was compatible with the iPhone and upon inserting, without entering password it shows full bars LTE. Once I enter my SIM it says, "activation required." I tried reformatting multiple times. I also tried using Wi-Fi, iTunes and cellular data to activate, but once I proceed and it implies it will take a while... invalid aim is then shown on the screen.

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Br4nd0n1234

6 Messages

2 y ago

That worked! Thank you for the help and have a great weekend!

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Royt

Boost Care

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1.8K Messages

2 y ago

You’re welcome! We remain at your service. Please feel free to contact us if you have any question/concern or if there's anything else we can assist you with. We'll be more than happy to help!

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Royt

Boost Care

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1.8K Messages

2 y ago

Sorry for the confusion. Please disregard this message. 

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Royt

Boost Care

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1.8K Messages

2 y ago

Please click on any of the social care agents user name and select the option send this user a private message. 

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