hlpjep79's profile

Tue, Mar 17, 2020 7:00 PM

Unable to activate/ swap phone

I am getting the message Error db_no_data_found_exception-Client.701:IMEI is not found. When I try to swap phones.


1 Message

1 y ago

I'm also trying to swap my device I'm getting the exact same message. How can I fix this?

Boost Care


2.3K Messages

1 y ago

Hi, @105100. Thanks for reaching out. Please send us a PM with your phone number, PIN and DEC of the new phone, so we can further assist you. 

8 Messages

1 y ago

I have the same issue.