Enthusiast
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4 Messages
Unable to activate device: db_no_data_found_exception-Client.701:IMEI is not found in NMS
Trying to avtivate an iphone 7 plus but keep getting error
db_no_data_found_exception-Client.701: is not found in NMS
Enthusiast
•
4 Messages
Trying to avtivate an iphone 7 plus but keep getting error
db_no_data_found_exception-Client.701: is not found in NMS
Responses
JohnJ7
Boost Care
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2.4K Messages
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1.8K Points
2 years ago
Hello, @DARK-HAWK! We apologize for the inconvenience. We'd love to help! Try to activate your phone by using a different web browser or device to see if it works.
If the problem still persists, send us a private message with your phone number and PIN, and the MEID of the phone and ICCID/SIM card number.
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DARK-HAWK
Enthusiast
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4 Messages
2 years ago
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Victor21
Boost Care
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2.9K Messages
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2.5K Points
2 years ago
Hi there Tyrellsorum. Thank you for contacting us. We will be addressing your concern through your private message. Victo21
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Tyrellsorum
Accomplice
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5 Messages
2 years ago
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Kutemeikito
Groupie
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1 Message
2 years ago
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Victor21
Boost Care
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2.9K Messages
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2.5K Points
2 years ago
Hi there Kutemeikito. You would not be able to use the android sim card in an IPhone. Where did you purchase the IPhone from?
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RossyC
Boost Care
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2.5K Messages
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1.7K Points
a year ago
Sorry to hear that, @stephenrydalch. We definitely want to get this figured out for you. To assist you further, please send us a private message with the IMEI and SIM card numbers of the cellphone you're trying to activate.
To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".
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stephenrydalch
Groupie
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1 Message
a year ago
I'm having the same issue. Have tried two different web browsers.
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Mechela
Groupie
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2 Messages
a year ago
Please email me as well as I am having the same trouble.
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Mechela
Groupie
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2 Messages
a year ago
I am getting the same error and am very frustrated.
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Tfreeman08_
Groupie
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1 Message
a year ago
cant activate a device
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Reinhardt_S
Boost Care
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1.4K Messages
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2.4K Points
a year ago
Hi there! Sorry for the delayed response. Support is available from 6:00 a.m. to 10:00 p.m. CST. Please send us a private message with the details to assist you. To send a Private Message, click my username or picture, then click "send this user a private message".
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Reinhardt_S
Boost Care
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1.4K Messages
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2.4K Points
a year ago
Hi there! Sorry for the delayed response. Support is available from 6:00 a.m. to 10:00 p.m. CST. Please send us a private message with the details to assist you. To send a Private Message, click my username or picture, then click "send this user a private message".
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