Unable to activate device: db_no_data_found_exception-Client.701:IMEI is not found in NMS

Hello, @DARK-HAWK! We apologize for the inconvenience. We'd love to help! Try to activate your phone by using a different web browser or device to see if it works.

If the problem still persists, send us a private message with your phone number and PIN, and the MEID of the phone and ICCID/SIM card number. 

Hi there Tyrellsorum. Thank you for contacting us. We will be addressing your concern through your private message. Victo21

Hi there Kutemeikito. You would not be able to use the android sim card in an IPhone. Where did you purchase the IPhone from? 

Sorry to hear that, @stephenrydalch. We definitely want to get this figured out for you. To assist you further, please send us a private message with the IMEI and SIM card numbers of the cellphone you're trying to activate. 

To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message". 

I'm having the same issue. Have tried two different web browsers.

Please email me as well as I am having the same trouble.  

I am getting the same error and am very frustrated.  

cant activate a device

Hi there! Sorry for the delayed response. Support is available from 6:00 a.m. to 10:00 p.m. CST. Please send us a private message with the details to assist you. To send a Private Message, click my username or picture, then click "send this user a private message".

Hi there! Sorry for the delayed response. Support is available from 6:00 a.m. to 10:00 p.m. CST. Please send us a private message with the details to assist you. To send a Private Message, click my username or picture, then click "send this user a private message".