dway62785's profile

Tue, Jan 8, 2019 5:00 PM

This device is not eligible to swap

I am trying to swap over my iPhone 7 from sprint and it's telling me device is not eligible to swap can someone please explain why

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Boost Care


3.5K Messages

3 y ago

Hi, dway62785. You can activate an eligible Sprint phone by visiting a local Boost Mobile store. You can find a store near you by going to the Store Locator on boostmobile.com. Please Note: National Retail stores such as Target, Wal-Mart, and Best Buy will not be able to activate an eligible Sprint device. Please visit https://www5.boostmobile.com/?INTNAV=TopNav:Support:PhonesAndDevices#!/support/faq/phones-devices/activate-a-sprint-phone/ for more information.