Enthusiast
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1 Message
This device is not eligible to swap.
Currently, the phone i have on my account is busted and unusable. So i'm trying to swap my service to my iPhone 5s that is also with Boost. However, everything I try, i get the message, "This device is not eligible to swap." Can anyone help me?
Responses
dway62785
Groupie
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2 Messages
2 years ago
0
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MarcosG
Boost Care
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1.7K Messages
2 years ago
Hey there, @vmart871! Thanks for contacting us. We'll do our very best to help! Please send us a private message with your phone number, pin, MEID/DEC number of the new phone and the SIM Card number that came with it. In order to do so, you just need to click on my name, then select the option that says "Send this user a private message".
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vmart871
Groupie
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2 Messages
2 years ago
You solved the message in a private session, which doesn't help the others with the same problem. i don't have a phone-duh- or I'd call. Why is My BOOST phone ineligible to be swapped?
-V.
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Hamilton
Boost Care
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2.2K Messages
2 years ago
Hi there, @manfr234! Please, send us a private message with your phone number, PIN code, MEID/IMEI number of the new phone and the ICCID/SIM card number to further assist you.
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manfr234
Groupie
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1 Message
2 years ago
Im having the same problem. Just bought a new phone to replace my broken one. Help would be greatly appreciated.
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atlgoku
Groupie
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1 Message
2 years ago
0
0
Hamilton
Boost Care
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2.2K Messages
2 years ago
Hi there, @atlgoku! Please, send us a private message with your phone number, PIN code, MEID/IMEI number of the phone, and the ICCID/SIM card number.
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LisaV
Groupie
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1 Message
2 years ago
BOOST iPhone is "not eligible to swap?!?!?" No customer support available.
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Carol21
Boost Care
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1.2K Messages
2 years ago
Hey there, @LisaV! Looks like we’ll need to do some investigating. Can you private message us with MEID number of the phone? Thanks!
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Ka9bwz
Enthusiast
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4 Messages
2 years ago
0
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Hamilton
Boost Care
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2.2K Messages
2 years ago
Hi there, @Ka9bwz! We definitely want to get this figured out for you ASAP. Please, send us a private message with your phone number and PIN code, MEID/IMEI number of the iPhone, and the ICCID/SIM card number.
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Ka9bwz
Enthusiast
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4 Messages
2 years ago
Phone
0
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Hamilton
Boost Care
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2.2K Messages
2 years ago
Hey, @Ka9bwz! Noticed that you put your personal info publicly. Please delete and send us a private message instead. Thanks!
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Ka9bwz
Enthusiast
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4 Messages
2 years ago
0
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salston88
Groupie
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1 Message
2 years ago
0
0