Swapped phones not working
My mom has been using her virgin mobile iPhone 4 for years. I recently gave my mom my old vm iPhone 4s. When I tried to activate it, it said the phone was locked. So I closed the browser to try to figure out if my old phone was ready to use. Then she said she wasn’t able to send texts on the phone she was currently using. When I went back to the website, it showed that the 4s was activated. Yet neither phone is working. How long does it take for the service to switch phones?