Flatpapaya's profile

Sat, Aug 29, 2020 11:00 AM

"Something went Wrong. Please try again later." when I try to swap my device.

I'm trying to swap my device to an Iphone SE but i keep getting this error.

Responses

Boost Care

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3.5K Messages

4 m ago

I'm so sorry we let you down, Deftek. We're always looking to provide the best experience for our customers. Might you be up for sending me a private message? I'd love to know more about your experience and how we can make it better.

6 Messages

I'm having the same issue I get the "something went wrong.please try again" when I attempt to swap

2 Messages

Hi there, @Darkdiamonds! We are sorry to hear you are experiencing this issue. We'd be happy to help. Please send us a private message to further assist you. 
- Cara M.

6 Messages

There is no option to private message you

6 Messages

If you click on our profile you will see the message option, Reggie.
- Annie M.

27 Messages

4 m ago

Same problem here.  Been trying to get swapped iPhone on network for 2 weeks.

Local dealer says the "nationwide" network sim that came with it is out of stock and obsolete.  He says he must install the "expanded" network card and upgrade to a plan for an additional $360 per year or my $500 iPhone Boost sold me will not work. He says Boost won't unlock it.  Holy bait & switch!

27 Messages

3 m ago

iPhone purchased from Boost still not working after 6 weeks.  Agents have "escalated" problem but no one from Boost will respond.  Dealers say Boost network will no longer work with supplied sim card, ....but if I "upgrade" my account to the "advanced network" for double my current bill they can make it work!

 

If anyone has successfully gotten their new iPhone to work on their existing account will you please PM me?  Thanks!

1 Message

3 m ago


Thanks for the clarification.

2 m ago

Wish they would say something besides "send us a private message with your number and pin" I need a solution to fix the problem not have someone log in and fix it for me! This is constantly happening "Something went wrong. Please try again later."

Boost Care

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1.7K Messages

Hi there! We are here to help! What seems to be the issue?


- Ron S.

6 Messages

I was trying to swap to an iPhone 7 but when I do it it says “Something went wrong try again later” when I try 

Boost Care

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3.5K Messages

Hi, Reggie McCory! Please send us a private message through Facebook or Twitter to further assist you. - MasielQ.

15 Messages

2 m ago

same issue on iphone 8. please help

15 Messages

Yes! It showed this picture.

Boost Care

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3.5K Messages

Understood. Do you have a Boost Mobile active account or are you setting one up? - Boost_MasielQ

15 Messages

I have an active one. Just trying to swap my phone

2 Messages

1 m ago

i have the same problem with an iphone 6 plus

6 Messages

1 m ago

I'm having the same problem too

6 Messages

1 m ago

I am having the same problem too with the iphone SE

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