Accomplice
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8 Messages
Setting Up a 6s iPhone as a gift for a friend; also, do any humans answer phones at VM?
Hello,
I'm really not being snarky on the 2nd part of my question in the title - I'm serious.
I have a 6s iPhone and recently bought the XR. My friend is salivating at the thought of owning a cellphone, especially an iPhone.
My friends and I are celebrating her birthday tomorrow and I wanted to surprise her with my old 6s. I've reset it to Factory Settings and I purchased a $45 gift card to get it up and running.
When I called VM for help (many times), I just couldn't get to a dept that could help me. I tried to get a human to answer the phone without success. (Things have changed since the "olden" days of VM). Is there any way to get the 6s set up with a new number so we can surprise her with it tomorrow? Also, IS there a way to speak with real people at VM? Thank you.
Responses
Reinhardt_S
Boost Care
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1.4K Messages
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2.4K Points
a year ago
Hi there! Sorry for the delayed response. Support is available from 6:00 a.m. to 10:00 p.m. CST. Please send us a private message to assist you with the device activation. To send a Private Message, click my username or picture, then click "send this user a private message".
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Reinhardt_S
Boost Care
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1.4K Messages
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2.4K Points
a year ago
We are sorry. Your messages are still showing as public messages.
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ohdear
Accomplice
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8 Messages
a year ago
HI, thank you for writing.
I don't know what else to say except what I wrote. What else do you need to know?
I hope that doesn't sound mean or anything because I don't mean it that way.
Thanks,
d
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ohdear
Accomplice
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8 Messages
a year ago
p.s. I'm such a dork - I hope this was sent privately!
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Reinhardt_S
Boost Care
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1.4K Messages
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2.4K Points
a year ago
We understand. Please send us a private message to assist you with the device activation. To send a Private Message, click my username or picture, then click "send this user a private message
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