Searching/No Service iPhone 6

I ordered an iPhone 6 the day before Thanksgiving, received it yesterday, and tried activating it but it says it's either searching for a signal or that I have no service at all. As a result, I can't log in to my Apple ID, I can't call, text, download apps, etc. I've tried calling Customer Sevice/Care but they couldn't help me. I've tried turning my phone off and on, dialing ##72786#, resetting the network settings, resetting content & settings, but nothing is working.

Responses

EdmundM

Boost Care

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3.6K Messages

3 y ago

Oh no! Sorry to hear that, MelSmith. Definitely want to look into this for you. Please send us a private message so we may work directly with you.

bribri6150

6 Messages

3 y ago

I have no service on my iPhone 6s Plus either

Carol21

Boost Care

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1.2K Messages

3 y ago

Sorry to hear that, LMenough. How about we take a closer look at this? DM us your phone # so we can follow up.

LMenough

1 Message

3 y ago

Were you able to resolve the issue? I've been on the phone at least a dozen times with Boost customer support to fix the same issue. Took the phone into a Boost service store and they were able to fix it for me, but a day later had the same issue again . . . with no luck fixing it this time around!

Robcraft

5 Messages

3 y ago

Having the same problem. Have been for a week. Tried calling tried taking my phone into boost no help at all. I paid my bill a week ago and it’s fustrating because I wasted 45 dollars and I can’t even use my phone without WiFi.