2 Messages
No SIM?
Bought an iPhone XR from virgin mobile's website and have an unlimited data plan with them. Phone has been working fine since the purchase around a week ago. Until today, when I look at my lock screen and it says NO SIM CARD. I check my account on the virgin mobile website and it looked like the photo I attached... no idea what is happening rn.
Responses
Nhill1990
1 Message
2 y ago
I am having the same problem on an iPhone 6- I took it to an apple sttore and they said the problem is with the SIM card, not the device. Is it possible to have this issue resolved at a sprint store? I cannot make phone calls to customer service without the sim.
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JohnJ7
Boost Care
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2.7K Messages
2 y ago
Hello, Nhill1990. We are sorry about the issues you're having. We'll be happy to assist you with that. Can you send us a private message with your phone number and pin code to verify your account? Thanks.
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JohnJ7
Boost Care
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2.7K Messages
2 y ago
We have replied to your private message, Nhill1990. Please check your inbox. Thanks.
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demthompson
2 Messages
2 y ago
I'm having the same issue NO SIM. Where is the solution?
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Annie1424
Boost Care
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1.8K Messages
2 y ago
Hi, @demthompson. You can click on my profile and choose the option "Send this user a private message".
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klice315
2 Messages
2 y ago
The simple fix that worked for me was to just remove and reinsert the SIM card.
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Hamilton
Boost Care
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2.2K Messages
2 y ago
Hi there, @demthompson! Please, send us a private message with more details about the issue to further investigate.
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demthompson
2 Messages
2 y ago
How do I send a private message?
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MsBee
1 Message
2 y ago
I have this same issue. How can I get help? I keep getting "No Sim" and "Insert the service provider UICC" at random times. Twice I was stranded on the side ofthe read when my phone started glitching out with this. I could have been hurt while waiting for help.
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jeffc
Boost Care
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1.1K Messages
2 y ago
Hey there, @MsBee! Sorry to hear about this issue. Can you please send us a private message with your number for further assistance?
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