Ask a Question
Find a Store
Thu, Dec 6, 2018 10:00 AM
At first was service interrupted I payed $50 each have two lines asked for a family plan had to pay $10 more and now it's still not working correctly
a year ago
2 years ago
Hmm. That doesn't sound right. Please try clearing your browser's cookies and cache, then try again.
You can send a private message by clicking on my name, then selecting the message option from the profile page.
In that case you may not have verified your account through email. Make sure that you stay logged in when accessing an agent's profile to see the option. A verification email is sent when you create your account. You can check your email for instructions on how to verify your account and set up your inbox. Once the process is completed, you should be able to select the option to send a private message.
Hello Sedanom-2. Now, can you please send me a Private Message by clicking on my user name and provide me with both phone number and pins.
I am sorry. But once you click on my user name at the right side of the pane you will see the option to send me a Private Message.
We'd like to review the status of our network in your area. Please send us your address so we may proceed.
Understood. Please, let us know the outcome.
Hey there @sweetdee. We apologize for the inconvenience. Would you please send us a private message, so we can further assist you?
Note: For you to send a me a Private Message only need to click on my username, which will take to my profile, once you're there on the right side of the screen you will see the option to send me a Message.
I don't see an option to send you a message...
I'm having the same problem. Can't make calls, not receiving them either, but I am getting texts. Paid my bill, shouldn't be a problem.