Calibalyboo's profile

Mon, May 6, 2019 1:00 PM

LOCKED SIM

Currently have one attempt left on phone for my SIM card being locked, help!

Responses

Accepted Solution

Boost Care

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2.2K Messages

2 y ago

Hi there, @Calibalyboo! Please, check your email to verify your community account, so you can receive our private messages

Boost Care

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2.2K Messages

2 y ago

We were able to reply. Please, check your inbox. Thanks!

7 Messages

2 y ago

Okay now try!

Boost Care

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2.2K Messages

2 y ago

You have private messaging is disabled, please check your settings. 

7 Messages

2 y ago

Hello there! Are you receiving my messages?

2 Messages

2 y ago

My sim is locked. Says i need a puk number don’t know what it is. I have a iPhone 6se. Help me plz

Boost Care

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2.6K Messages

2 y ago

No worries! We can definitely help you out with that, Yolflo. Can you send us a private message with your phone number and pin code?

2 Messages

2 y ago

How do i send a private message?

Boost Care

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3.3K Messages

2 y ago

Hi there Yolflo. To send a private message, please tap on the agents profile name and it will provide you with the option to send a private message. Victor21

1 Message

2 y ago

I have the same problem, my phone says locked sim out the blue. I logged into my boost mobile account online and i look in my account information to see someone else’s information that stays in a complete different state. I changed my # a couple weeks ago online and i e been having trouble since. I also have an ib charge for $33 and i don’t know what they is for.

Boost Care

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1K Messages

2 y ago

Hello there Ronicarenee1. I am sorry about the issue with your SIM. Make sure your SIM is inserted correctly and place your device on Airplane Mode for 30 seconds. It should go away. In regards to changing your number sometimes after a change like that your device may need to be reprogram. Depending on what type of phone you have, please do the following; If you have an Android please turn off your WiFi and Mobile Data on.  On your dial pad, enter ##72786#. When prompt, press Yes or OK to all you see there.  If you have an iPhone: On your dial pad enter ##873283# and press call. Press OK to all the prompts. Please let me know if that worked out and your connection improved.