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Mon, May 6, 2019 1:00 PM
2 y ago
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No worries! We can definitely help you out with that, Yolflo. Can you send us a private message with your phone number and pin code?
Hi there Yolflo. To send a private message, please tap on the agents profile name and it will provide you with the option to send a private message. Victor21
Hello there Ronicarenee1. I am sorry about the issue with your SIM. Make sure your SIM is inserted correctly and place your device on Airplane Mode for 30 seconds. It should go away. In regards to changing your number sometimes after a change like that your device may need to be reprogram. Depending on what type of phone you have, please do the following; If you have an Android please turn off your WiFi and Mobile Data on. On your dial pad, enter ##72786#. When prompt, press Yes or OK to all you see there. If you have an iPhone: On your dial pad enter ##873283# and press call. Press OK to all the prompts. Please let me know if that worked out and your connection improved.