Newbie
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2 Messages
Locked iPhone 5s
I recently purchased a iPhone 5s from a person off Craigslist, they failed to mention that this iPhone was locked to Virgin Mobile before I purchased. Can someone please unlock this phone for me to use on a different network
Responses
Boost_MasielQ
Boost Care
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3.2K Messages
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1.7K Points
2 years ago
Hey there, chaar! Virgin Mobile will assist with unlocking a device under the following circumstances:
If you believe you meet the above requirements and would like to request that your DSU-capable device be unlocked, contact Virgin Mobile Customer Care by dialing 1-888-322-1122.
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chaar
Newbie
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2 Messages
2 years ago
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RossyC
Boost Care
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2.5K Messages
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1.7K Points
2 years ago
We understand. In this case, we advise you to contact the original owner to see how long he/she had the device activated. That person can contact us with the account information (Phone number and PIN) where the device was previously activated, so we can further research.
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