JAVI's profile

Mon, Jan 14, 2019 3:00 PM

iPhone XS

Activated new iPhone XS can’t receive or make calls on it,all calls go to my my old phone..tried everything with Boost support,Apple support,and was on phone for half a day with customer support..they were supposed to send me a new SIM card and put me on hold for over 30 minutes..I got frustrated and hung up.

Responses

Boost Care

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3K Messages

2 y ago

So sorry to hear that, @JAVI. We definitely want to get this figured out for you. Can you please send us a private message with your phone number and PIN so we can do some investigating?

 

To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message". 

16 Messages

2 y ago

I already spoke to a representative from customer support they’re gonna send me a new SIM card..thx though