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Mon, Jun 17, 2019 6:00 AM
2 years ago
Hi there, Sargi_Boy. Thanks for contacting us.
We've checked the coverage in the area and it seems that you are experiencing issues in this area because of decreased signal strength. This can occur for a number of reasons including the hills and mountains in the area and the number of trees around the location. We can understand that this is a frustrating experience. We're going to report the issue to our network team so that they will be aware of the specific location.
Hello Sargi_Boy. At the moment our network does not allow a data connection while in the middle of a call. Can you tell us more about the issue that you are experiencing? Are you getting any errors?
Please, send us a private message with your address to check the coverage.
You're welcome. Thanks for contacting us.