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Thu, Jul 22, 2021 2:53 AM

How to get my iphoneXR unlocked.

I purchased, and paid in full the day of the purchase, my iPhone XR through Virgin Mobile in July 2019 before they were bought out by Boost. I still have Boost cell coverage but need to change carriers in the near future.  My account is up to date and there are no “issues” concerning my phone. What do I have to do to get the phone SIM unlocked and will I be able to take my current phone number to another carrier? 

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1 Message

4 d ago

You might see this message on your computer or on your iPhone: "The SIM card inserted in this iPhone does not appear to be supported. Only compatible SIM cards from a supported carrier may be used to activate iPhone. Please insert the SIM card that came with your iPhone or visit a supported carrier store."

If you see this message on your device with iOS 14, use these steps:

Go to Settings > General, and tap About.
Under Carrier Lock, you should see a message that says "No SIM restrictions."  If you don't see that message, contact your carrier.
If your device is on iOS 13 or earlier, use these steps:

Contact your carrier to make sure that they applied the unlock in their system.
Restore your iPhone to factory settings.
Restore your iPhone from a backup.

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